销售支持经理

Adapt and implement sales support strategy for designated area in accordance with the global support strategy. Ensure technical and commercial support for internal and external customers. Oversee estimations and bids and proposals ensuring alignment with ABB standards and targets. Proactively lead, develop and coach the Sales Support team.

1. Strategy

Creates, implements and reviews local sales support strategy.

2. Targets

Defines key targets and ensures these are achieved for the customer support.

3. Proposal development

Oversees the preparation of proposals through internal and external resources. Ensures all proposals follow relevant ABB procedures and guidelines as well as legal requirements.

4. Competiveness

Ensures most competitive offers taking into account the market situation and customers conditions. Identifies which approach (e.g. direct sales, consortium, or channel) can be applied to better serve the customer.

5. Terms and conditions

Oversees the validation of terms and conditions (commercial, technical, legal, pricing) in each offer.

6. Resource allocation

Assigns and allocates internal and external resources for technical and commercial support and proposal preparation.

7. Risk

Supports bid/no bid analyses and decisions. Participates in project risk review processes.

8. Customer

Ensures support to the Sales organizations during the technical meetings, product presentations and negotiations with customers and provides technical support and clarification as needed.

9. People leadership and development

Ensures (with HR Manager support) that the area of responsibility is properly organized, staffed, skilled and directed. Coaches, motivates and develops direct and indirect subordinates within HR policies. Drives and ensures know-how sharing and cross-collaboration.

Engineering Degree and Marketing degree / MBA is preferred

Above 10 years industry experience in Sales and Marketing function

Mechanical or electrical Engineering Experience

Strong communication skill to different stakeholders

Strong learning agility and good management skill

Ability to communicate fluently and effectively in both English and Mandarin

Strong Leadership capability. Ability to motive and develop people

Result-orientated and very responsible

Strong ability to solve conflicts.